Frequently Asked Questions
Everything you need to know about your Hyperlite gear and orders.
What is the standard shipping time for high-performance gear?
We process all orders within 24-48 hours. Standard domestic shipping typically takes 3-5 business days, while express options are available at checkout for athletes who need their gear sooner.
Do you offer a warranty on sports equipment?
Yes, all Hyperlite products come with a one-year limited warranty against manufacturing defects. This ensures your equipment performs at the highest level during your training and competitions.
How do I determine the correct size for my equipment?
Each product page features a detailed 'Size Guide' button. We recommend measuring according to our specific charts to ensure optimal safety and performance. If you are between sizes, we generally suggest sizing up for comfort.
What is your return policy for unused items?
We offer a 30-day hassle-free return policy. Items must be in their original packaging, unused, and with all tags attached. Please note that customized or final sale items are not eligible for return.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay for larger equipment purchases.
How should I maintain my gear to ensure longevity?
We recommend rinsing your equipment with fresh water after every use, especially after exposure to salt or chlorine. Store your gear in a cool, dry place away from direct sunlight to prevent material degradation.